You May Have a Refund Coming If You Use Amazon Prime

If you subscribed to Amazon Prime within the last few years, you might be eligible for a refund. Amazon has settled a lawsuit with the Federal Trade Commission (FTC) over misleading enrollment and cancellation practices, agreeing to pay $1.5 billion to affected customers.

Details of the Settlement

The lawsuit addressed issues such as enrolling customers in Prime without their clear consent and making cancellations overly difficult. As a result, Amazon will refund qualifying subscribers in the U.S.

Who Qualifies for a Refund?

You must have signed up for Prime between June 23, 2019, and June 23, 2025.
Your enrollment occurred through specific flows, including the universal Prime decision page, shipping selection page, single page checkout, or Prime Video enrollment flow, or you attempted to cancel your subscription during that period but were unsuccessful.
You used no more than three Prime benefits within any 12-month period after signing up.

If you subscribed outside this timeframe or through other signup methods, you do not qualify under this settlement.

Getting Your Refund

Most eligible subscribers will not need to take any action to receive their refund.

Amazon recently settled a lawsuit with the Federal Trade Commission over deceptive enrollment and cancellation practices, including enrolling customers in Prime without their consent and making it difficult to cancel.

Author's summary: Amazon will distribute $1.5 billion in refunds to select U.S. Prime subscribers affected by deceptive signup and cancellation methods between 2019 and 2025.

Lifehacker — 2025-11-03