How Walmart, Target, and more retailers are infusing AI into their shopping experiences

How Major Retailers Use AI to Enhance Shopping

Walmart, Target, and Home Depot are actively integrating artificial intelligence (AI) to improve the shopping experience through personalized assistance and quicker checkout processes.

Personalized AI Assistants

These retailers deploy AI-powered virtual assistants to help customers find products and make shopping easier. By analyzing past purchases and preferences, AI tailors recommendations uniquely for each shopper, streamlining decision-making.

Faster and Smoother Checkout

AI technologies also accelerate checkout by enabling contactless payments and automated scanning. This reduces waiting times and minimizes friction at the register, enhancing convenience for busy customers.

"AI is transforming how we interact with retail, making shopping personalized and efficient," a Walmart spokesperson said.

Such innovations mark a significant shift toward smarter, more responsive retail environments that adapt to individual needs and behaviors.


The adoption of AI by leading retailers shows a clear trend toward smarter personalization and optimized customer convenience, reshaping the future of in-store and online shopping.

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Business Insider Business Insider — 2025-11-29

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