The use of AI in mental health solutions is a growing trend, with vulnerable individuals turning to AI chatbots to manage their mental health issues.
This trend is driven by the ease of access, sympathetic nature, and perceived privacy of AI chatbots, which can be particularly appealing given the stigma surrounding mental health issues.
‘There are no guardrails.’
‘This mum believes an AI chatbot is responsible for her son’s suicide’
‘Teen killed himself after ‘months of encouragement, lawsuit claims’
However, many AI chatbots were not designed for mental health care, and a clear line needs to be drawn between AI designed for this purpose and that which is not.
The key difference lies in the design and intent of the AI, with some being specifically created to support mental health, while others are not equipped to handle such sensitive issues.
A clear distinction is necessary to ensure that AI is used safely and effectively in mental health solutions.
Author's summary: AI's role in mental health solutions is complex.