Cisco's AI readiness report reveals that AI usage surpasses its actual value, emphasizing the need for strategic investments in infrastructure, governance, and skills to achieve consistent results.
Almost all companies are using AI, but only a select few, known as "pacesetters," are able to derive real value from it, with
only 13% of all companies consistently getting measurable returns from AI.
are key distinctions of pacesetters, setting them apart from others through discipline rather than being the biggest spenders or having the most impressive pilots.
According to the third iteration of Cisco's AI Readiness Index, which surveyed over 8,000 senior leaders across 30 markets and 26 industries, achieving more consistent results with AI starts with leadership.
Author's summary: Cisco's report highlights the gap between AI usage and value.